Return Policy

BigPfeiffer Collectibles accepts returns where the goods are substantially different than what we described and in turn sold to you. Items such as figures, model kits etc must be in the original unopened state. Please email in advance before returning any goods.

Special Orders

BigPfeiffer Collectibles will, if requested, seek out special order items for its customers.  This task is done on the understanding that Special Order items are just that - special.  Please do not place a special order unless you do fully intend to purchase the item.